Step 1: Click on the button to download the paperwork for MassMutual Ascend.
Complete Section 1.
On page 2, select Full Surrender.
For Distribution Type, select Direct transfer, direct rollover or 1035 exchange.
On page 3, Income Tax Withholding will not apply if you have requested a direct rollover or direct transfer.
On page 4, for Payee/Payment Instructions, Section B, complete the information for where you want the funds to go.
Make sure the box “I waive my 30-day consideration period.” is checked or they will hold your request for a month before processing.
On page 5, select the reason as Contract Exchange if the receiving account is also a 403(b). Select Rollover Account if the receiving account is an IRA.
On page 6, sign and date in the box for Owner/Annuitant/Participant.
On page 7, you do not need to have this form notarized.
Step 2: All distributions must be approved by the school district’s third-party administrator (TPA). The TPA is for the employer at which you were working when you set up the account.
Check the email you received for your school district’s third-party administrator so you can follow their procedures.
If you have questions about their forms or their procedures, please contact them directly.
Step 3: Submit all forms to the TPA.
Step 4: Wait one week to follow up with the TPA.
When they approve your request, they will forward the paperwork to the company.
Step 5: Wait one week and follow up with Mass Mutual Ascend by calling 800-854-3649. You will also need to follow up with the company that is receiving the funds. You will need to contact them as they will be completing the request to receive the funds.
Please Note: We will not be able to update you on the status of your transfer or rollover. Your new agent will need to help you, or you can call the transferring company directly at the number above.